The incident should be resolved with the nightly check-in and reboot. For further help please send an email to support@simplevoip.us. Thank you
Posted Aug 05, 2020 - 20:13 PDT
Update
We are continuing to investigate this issue.
Posted Aug 05, 2020 - 20:06 PDT
Update
We are continuing to investigate this issue.
Posted Aug 05, 2020 - 19:44 PDT
Update
Simplvoip will continue its investigation into the root cause of this disruption. It is currently isolated to some Panasonic phones using a Meraki router. It does not affect all locations nor all Panasonic devices;. At the same time, we continue to investigate; please instruct onsite management to reboot their KXTGP-600 as that is the most successful at restoring service. Thank you for your patience.