All Systems Operational

About This Site

Welcome to the SimpleVoIP status page.

SimpleVoIP Admin Portal Operational
SimpleVoIP Hosted PBX Operational
Core Voice Services Operational
Applications Operational
Simple Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

Resolved - Following the successful application of our patch and subsequent service restarts, Call Center services have remained stable with no further issues observed. We will continue routine monitoring and are marking this incident as resolved.
Oct 26, 15:18 PDT
Monitoring - The patch has been successfully applied, and we have moved into monitoring. We are continuing to keep a close eye on Call Center service to ensure stability.

Customers who continue to experience issues with Call Center functionality are encouraged to contact our support team.

Oct 26, 10:24 PDT
Update - We are currently working to apply a fix for the ongoing Call Center instability. This process involves rolling server restarts, which are not expected to impact phone service or call routing.

We continue to monitor service performance closely and will provide further updates as we progress.

Oct 26, 09:56 PDT
Identified - Call Center service has been largely restored following our recent routing changes. We are continuing to investigate reports of intermittent instability and are actively monitoring service performance.

We will provide additional updates as our investigation progresses.

Oct 26, 09:42 PDT
Monitoring - We have taken multiple steps to mitigate the reported Call Center issues and are actively monitoring system performance. Our team continues to investigate and address any remaining issues while working to ensure sustained stability.

We will provide further updates as we continue to monitor.

Oct 26, 09:19 PDT
Update - We are currently investigating reported issues affecting Call Center functionality. We have implemented a routing change as a potential mitigation and are monitoring its effectiveness while continuing to investigate the underlying cause.

We will provide further updates as more information becomes available.

Oct 26, 09:10 PDT
Update - We are continuing to investigate this issue.
Oct 26, 09:07 PDT
Investigating - We are investigating reports of issues with our Administration portal located at http://portal.simplevoip.us. We will provide updates as soon as we have identified the cause and impact of this event.
Oct 26, 08:57 PDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Postmortem - Read details
Oct 23, 15:15 PDT
Resolved - Yealink devices running older firmware versions (
Oct 21, 16:00 PDT
Postmortem - Read details
Oct 23, 15:11 PDT
Resolved - Affected Algo, Poly VVX 150, 250, 350, 450, and PolyEdge 350 devices that requested their configuration from the affected server. Devices would receive a blank config and fail to connect to SimpleVoIP services until the device pulled a valid configuration from an unaffected server. Poly devices could recover with a reboot, whereas Algo devices needed manual intervention to restore the provisioning server URL.
Oct 21, 16:00 PDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.