All Systems Operational

About This Site

Welcome to the SimpleVoIP status page.

Uptime over the past 90 days. View historical uptime.
SimpleVoIP Hosted PBX ? Operational
90 days ago
100.0 % uptime
Today
SimpleVoIP Admin Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 6, 2024

No incidents reported today.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
Call Completion
Resolved - We've observed that all systems have remained stable since the service restarts. Our Engineering team will continue to monitor closely, though we are marking this as Resolved at this time.
Nov 27, 11:10 PST
Monitoring - We observed higher than usual CPU utilization on several servers, which contributed to increased Post-Dial Delay, as well as some outbound call failures. We've restarted the affected servers and are seeing normal CPU utilization.
Nov 27, 10:08 PST
Investigating - We are investigating reports of some calls not completing on our system. We will provide updates as soon as we have identified the cause and impact of this event.
Nov 27, 09:55 PST
Nov 26, 2024

No incidents reported.

Nov 25, 2024
Call Completion
Resolved - The temporary routing change has been reverted, and all traffic is stable. An RFO will be made available on this status page once the Engineering team wraps up their investigation and determines next steps.
Nov 25, 21:03 PST
Monitoring - All traffic is back to normal levels and stable following the earlier routing change. Our Engineering team is still working to confirm the root cause.
Nov 25, 13:46 PST
Identified - We have identified some elevated server load causing significant post-dial delay on a subset of calls and failures on smaller subset. This also resulted in high response times from our Admin Portal.

Our US-Central zone showed the highest incidence rate of these symptoms. As a temporary measure, we have routed some traffic away from US-Central to redistribute the load and alleviate the symptoms while we look for the underlying root cause. Since making that routing change, call traffic and web response times have returned to normal.

We will continue to investigate and notify when we have confirmation of a fix from our Engineering team.
Nov 25, 11:41 PST
Investigating - We are investigating reports of some calls not completing on our system as well as some slow response times through our Admin Portal. We will provide updates as soon as we have identified the cause and impact of this event.
Nov 25, 11:14 PST
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

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