SimpleVoIP LLC Status

All Systems Operational

About This Site

Welcome to the SimpleVoIP status page.

Uptime over the past 90 days. View historical uptime.

SimpleVoIP Hosted PBX Operational

90 days ago

100.0 % uptime

Today

SimpleVoIP Admin Portal Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

Route voice traffic through new gateway servers

Completed - The scheduled maintenance has been completed.
Oct 18, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 22:00 PDT

Scheduled - We will be routing voice traffic through new gateway servers as part of our ongoing capacity expansion project. Phones and other SIP devices that are properly configured with our DNS records will connect to these new servers automatically and seamlessly. There should be no impact as a result of this expansion.
Oct 15, 09:55 PDT

Oct 17, 2024

Rolling service restart

Completed - The scheduled maintenance has been completed.
Oct 17, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:00 PDT

Scheduled - We will be performing a rolling service restart across all 3 zones tonight, starting with US-East and moving westward. This is a standard maintenance to clear any stuck channels and keep performance optimal. Phone registrations will automatically move between regions as needed to maintain uptime, and voice calls should be unaffected.
Oct 16, 14:46 PDT

Oct 16, 2024

Oct 15, 2024

Hurricane Milton

Resolved - The worst of the storm's impact has passed. We understand that many locations in Milton's path are still without utilities or inoperable due to damage or flooding. Please let our team know if we can be of any additional assistance to get you through this difficult time.
Oct 15, 09:45 PDT

Monitoring - If any locations are impacted due to the severe weather caused by Hurricane Milton, we have options to help. Our Marketing Message feature can be repurposed to play an emergency notice before any standard IVR messaging, and you can utilize Call Forwarding to redirect calls away from any locations that can’t take calls onsite. If you have any other questions or concerns, or if we can help out in any way, please contact our Support team at support@simplevoip.com or call 855-899-8647.
Oct 9, 19:04 PDT

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

Turn up new application servers

Completed - Apologies for the confusion. This maintenance was scheduled and completed successfully and without impact last night. The wrong date was chosen for the notification.
Oct 9, 18:58 PDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 18:54 PDT

Scheduled - We recently added new hardware to each of our availability zones as part of an ongoing capacity expansion project. While troubleshooting the call completion issues that arose in our US-East datacenter following that maintenance, we shut off the services on these new servers to simplify the diagnostic process. This maintenance will turn the services back up to enable us to fully test the servers prior to moving production traffic onto them, which we will schedule for a separate window in the near future.

There should be no impact as a result of starting these application services. If you have any questions or concerns, please reach out to our Support team at support@simplevoip.com or call 855-899-8647.
Oct 7, 19:17 PDT

Oct 8, 2024

No incidents reported.

About This Site

Related